Online sellers

You sell.Every step is tracked.

Customer payment before dispatch, documented delivery and a process for any claims: let’s define a journey suited to your business.

Discuss my businessUnderstand the journey
A Tunisian online seller in a hijab prepares a ceramic parcel in her studio

One order.
Steps agreed in advance.

Payment before dispatch.

The customer pays for the order with accepted vouchers, or in cash at a partner counter, depending on the methods provided.

Dispatch and delivery documented.

Order information and supporting evidence make it possible to follow progress.

Settlement terms defined.

Delivery, any claims and settlement arrangements are part of the agreed framework.

From the first agreement
to the delivered parcel.

Prepare the journey with Bounou before your activity is activated.

01

Prepare the order.

Specify the products, amount and delivery arrangements.

02

The customer pays.

Payment takes place before dispatch, using the method provided for the order.

03

Dispatch and document.

Provide dispatch information and delivery evidence.

04

Follow the next steps.

Delivery and any claims are tracked. Your settlement follows the agreed conditions.

Before the first parcel,
a clear framework.

Eligible products, accepted vouchers, fees, required evidence and settlement terms are defined with Bounou before getting started.

Tell us about your business so we can assess the appropriate journey.

Prepare your online activity.

Is my business suitable?

Tell us about your products, delivery methods and area of operation. The programme scope and relevant vouchers are to be defined with Bounou.

When does the customer pay?

Before dispatch, using the payment method provided for the order.

When am I paid?

Settlement depends on delivery tracking, any claims and the conditions agreed for your activity. These arrangements are to be clarified before starting.

Which fees and documents should I expect?

Fees, dispatch information and required delivery evidence are defined with Bounou while preparing the journey.

Your business.
A journey to prepare.

Describe your products, deliveries and needs so we can assess the next steps.

Introduce my activity