The voucher type.
Meal, service or gift voucher: each type has a defined purpose.
Members
Your vouchers.Your everyday life.
Find the vouchers you receive, their value and validity. Discover merchants accepting the types you have.
Find a merchantSee how to use them
Before you head out,
check three things.
The expiry date.
Each voucher has its own expiry date, shown in its details.
Your chosen merchant.
Check that the merchant accepts the type of voucher you want to use.
The final step
is yours.
You see the amount before you give your approval.
Present your code.
The merchant scans it with their phone.
The merchant enters the amount.
You can review the details of the proposed voucher use.
Check and approve.
You confirm the amount on your own phone.
Good places.
The right voucher types.
Check participating merchants and the voucher types they accept before you visit.
Search the networkEveryday questions.
Where do my vouchers come from?
Your organization assigns the vouchers covered by its programme. They appear in your workspace once assigned.
Does every merchant accept every type?
No. Each merchant indicates the voucher types they accept. Check this information for the vouchers you have.
The amount does not match my purchase. What should I do?
Ask the merchant to correct the amount before approving it on your phone.
An expected voucher is missing. Who should I contact?
Contact your organization first to check the assignment. For questions about using vouchers, you can contact Bounou.
A question
about your vouchers?
Your organization helps with assignments. Bounou answers questions about using your vouchers.
Ask a question